Service Management
Service Management: As the workplace continues to move more and more toward a distributed computing environment, the need increases for personalization and flexibility, while corporate IT seeks to strategic business improvement, control access, standardize processes, and ensure compliance. MII Desktop Management Services provide end-to-end management, enabling a secure, stable work environment that operates efficiently and cost-effectively.
Our Services
- Infrastructure consulting and integration
- Desktop software support
- Desktop hardware support
- Standard operating environment management
- Lifecycle management services
Palies provides a complete Service Management Solution for supporting and managing the overall health of each computer in your company. We support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and Palies ensures that is possible around the clock.
The growing complexity of today’s small business desktops – combined with an increasingly mobile and distributed work force and escalating end-user expectations – have made it extremely challenging for today’s small businesses to support their users. Simply put, today’s work force demands the highest levels of service and support regardless of location or time of day.